Return & Refund Policy

At Livüle, your satisfaction matters to us. We stand behind every product we sell.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 10 days of receiving your order. We will offer a full refund or replacement at no additional cost to you. Please include photos of the damaged item and packaging to help us process your claim quickly.

Incorrect Items

If you received the wrong item, contact us immediately and we will arrange for the correct item to be sent or issue a full refund.

Change of Mind

Due to the nature of our fulfillment process, we are unable to accept returns for change of mind. We encourage you to review product descriptions, dimensions, and images carefully before purchasing.

Refund Process

Approved refunds are processed within 5–7 business days and returned to the original payment method. You will receive an email confirmation once your refund has been issued.

How to Contact Us

For any return or refund inquiries, please email us at [email protected] with your order number and a description of the issue.